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FAQ

What kind of paper do you use?
We currently use heavyweight bright white, acid free, FSC Certified paper. Sometimes we switch it up if we find a paper we like or if it enhances a certain print.

How do you print?
We use an inkjet printer with fade resistant ink. As with all prints, we don’t recommend leaving them in direct sunlight.

How long does it take to prepare my order? We maintain a small stock and most prints are made to order. Prints are ready to ship in 3-5 business days.

How are prints shipped?
We strive to use minimal packaging. Prints are placed in a protective sleeve inside a rigid mailer. We ship USPS First-Class Package - Retail. This usually takes 1-3 days. We ship to US addresses only.

Can you include a gift note?
Yes! If you are sending the print directly to the recipient or plan to gift the print unframed, let me know and I will use our retail packaging. If you would like to include a note, please include the text.

Do you accept returns or exchanges?
We do not accept returns or exchanges, but please contact us if you have concerns about your order.

Do you take commissions?
We occasionally take on select projects. Projects are scheduled 2-6 months in advance. Contact us to see if we are currently taking new commissions and include the details of your project.

What is your privacy policy?
When you provide your contact information we use it to communicate with you and fulfill your order. Our website uses Google Analytics with cookies to help us understand how our site is used. Read more about how Google collects and processes data here.

Who is we?
Courtney and Lunchbox